Discover: Finding Common Ground in Saudi Arabia
An Interview With Barbara McLean
Barbara
McLean, MN, RN, CCRN, CCNS-NP, FCCM, a renowned
nurse intensivist and critical care specialist, was
invited to speak at the first Scientific Nursing
Symposium in the eastern province of Saudi Arabia in
May 2006.
She was thrilled. “I was fairly surprised to be
invited to speak at a nursing conference in a
country that has not been known for female rights
and where nursing is considered a primarily female
profession,” said McLean. “I had been referred to
the organizers (along with others) after they had
contacted AACN, and they reviewed both my Web site
and my curriculum vitae prior to choosing me.”
McLean’s
journey to Saudi Arabia took about 20 hours, with
flight time from Atlanta and a seven-hour time
change. She arrived in Dammam, a modern city about
midway in the crescent of the gulf of Saudi Arabia,
more Westernized and less conformist than some other
areas of the country.
“Obviously, when you go anyplace where you don’t
know anyone, there’s always some uncertainty,” said
McLean, “I had read a little about Saudi Arabia and
Muslim practice, and was aware that, out of respect,
I should cover my head. Upon arrival, I was
repeatedly told that it was not imperative, but I
felt I had the opportunity to connect with another
culture in a person-to-person way, not
government-to-government, politics-to-politics, or
money-to-money. We all have the same interests—we
want to do what’s right for patients. And indeed,
that was true.” When she arrived in Saudi Arabia,
were nurses (all female) and female physicians who
were completely covered (wearing both head and face
covering) to partially cloaked (head and body, but
not face) (see photos). More important, she found
that, similar to the United States, everyone desired
change in healthcare practice and communication.
“In
the Saud Al-Babtain Cardiac Center the intensivist
director expressed the desire to have nurses be more
assertive and vigilant,” said McLean. “The
physicians and the nurse director want nurses to be
able to communicate to the physicians when they feel
the right things are not being done for patients.
We, of course, have that same issue here in America,
where nurses may feel insecure in their
communications with physicians but are always
concerned with advocating for the best interests of
patients. It’s amazing how similar things are all
around the world. In addition, historically, men in
Arabic countries have not been encouraged to go to
nursing school and women have been (somewhat)
liberated in the United States for the last 35 to 40
years.”
The Saud Al-Babtain Cardiac Center, an extremely
high-tech facility associated with the Dammam
Central Hospital, and the location for the
conference, is a free-standing cardiac hospital that
performs four to six open heart procedures daily and
4,000 angioplasties a year. It has a full ICU and
CCU, with technology and equipment at the highest
level. Off-pump surgeries, intravascular ultrasound
catheterizations are fairly common practice there.
“I
know from experience that Middle Eastern, pan-Asian
and Asian cultures feel quite strongly about
engineering and medicine,” said McLean. “In these
cultures, education is driven toward these types of
careers, so I really did anticipate that they would
have a high level of practice, and indeed, they did.
They were doing every single thing we do in the U.S.
and often times, more effectively with greater
technology.”
After a tour of the facility, McLean had an
opportunity to speak with the physician director of
the cardiac center, discussing the topics she was
assigned to present at the conference as well as the
urgency for confidence and participation in rounds
and patient advocacy. She was to open the conference
with a presentation titled Critical Thinking in
Cardiac Nursing, and her closing talk was to be
called Evidence-Based Practice in Critical Care.
“Critical thinking means that you are promoting
nurses at the bedside to be independent, assertive,
vigilant and the patient’s voice – even if, outside
of the hospital, that might not be the historical
female personality,” said McLean. “Up to this point,
I had been very demure, (i.e., not offering my hand
to shake, not looking in a man’s eyes, not touching
anyone, and being fairly quiet), not wanting to
offend anyone, but the director was quite clear that
he wants the nurses there to be comfortable speaking
up to actually question and defend their concerns.
Even though the environment and culture outside the
hospital was different for me, inside the facility,
the issues and concerns are the same that are
expressed everywhere. It’s so unifying to know that,
no matter where in the world we are, we’re all just
trying to do the right thing and attempting to
integrate equality, evidence and communication into
daily patient practice.”
The next day, after requesting time with bedside
nurses, McLean met with about 20 critical care
nurses to discuss their perspectives regarding their
practice.
“At first, no one said anything,” she recalled,
“When I asked directly about their relationships
with their doctors, they looked to the nurse manager
because (I believe) they were not really sure if it
was OK to say what they really thought. With the
manager’s approval to say anything they wanted, it
then becomes just like meeting with a group of
nurses anywhere. They want their doctors to listen
to them. They say that some doctors do listen to
them and some don’t—exactly what nurses in America
say. They say they’d like to get rid of practice
variations, that is, patients receiving different
courses of care depending on who the doctor is. This
was an epiphany to me, not because I thought the
issues would be different, rather because I thought
that acceptance levels might be different. So we
talked about things like taking evidence-based
practice guidelines and applying them, regardless of
who the physician is, that every patient deserves
the best care, and that nurses are advocates for
patients. Needless to say, it was all very well
received.”
What McLean heard from this particular group of
nurses, practicing in an exotic place halfway around
the world, was a confirmation of what all nurses
face every day regardless of culture.
“I can sum this up by borrowing a phrase from my
friend, Kara Adams (a fellow presenter at NTI),”
said McLean, “Critical thinking is the way you take
data, translate it to information, and then
translate that information to drive intervention
which yields outcomes. This is an excellent way to
look at the challenge faced by nurses every day:
Using evidence-based practice guidelines to maintain
the highest level of care for every patient and
remembering that we are the patient’s voice and the
physicians’ eyes.”
The seminar went well, with McLean serving as both
presenter and moderator in certain sessions.
Attendees were mostly nurses, with some physicians,
from throughout the Middle East.
“Nurses, physicians and patients worldwide have
exactly the same struggles we have.” said McLean.
“What’s really important is to understand the
similarities of our lives, of our lifestyles, of the
battles that we fight, and of the concerns we have
to do the right things for patients. The differences
in what we wear or what we believe have nothing to
do with the critical concerns, similarities and
issues we face at the bedside. We don’t want
patients to be harmed. We want to be able to
intervene. We need to be able to speak up, to speak
out about what’s right and what’s wrong and have a
way of effectively communicating about what’s
happening, without fear and regardless of our gender
or experience. That’s a universal desire. I can’t
begin to tell you how affirming and enlightening
this experience was.”
Reprinted with permission from the American
Association of Critical-Care Nurses, August 2006
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